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Troubleshooting

LaGard/Kaba (LG)
800-950-4744
Website
BigRed
877-423-8073
Website
Sargent & Greenleaf (S&G)
800-826-7652
Website
LP Locks
949-362-8977
Website
SecuRam
805-988-8088
Website
Amphion
800-520-2677
Website

Dialing a Mechanical Lock

To dial a Mechanical Lock Combination: (If you have a LaGard redundant lock please see further down the page)
1. Turn the dial to the LEFT (counter clock-wise), stopping when _(1st number)_ is aligned with the opening index the FOURTH time.
2. Turn the dial to the RIGHT (clockwise), stopping when _(2nd number)_ is aligned with the opening index the THIRD time.
3. Turn the dial to the LEFT (counter clock-wise), stopping when _(3rd number)_ is aligned with the opening index the SECOND time.
4.Turn the dial to the RIGHT (clockwise), until the dial stops, and the bolt retracts.

Using the Day Key: Most safes come with a key locking dial. Close the door and turn the safe handle. To lock the dial, insert the dial key and turn the key a half a turn clockwise. Turn the dial to the right (clockwise). The dial should stop around 87.

Note: The day key feature is not suggested to use as the main source of security.

  1. Rotate the dial counterclockwise to the number 0.
  2. Insert the key and turn it 180 degrees counterclockwise until it stops.
  3. Remove the key and verify the dial is locked by turning the handle.

S&G Mechanical Lock Support
For Combination Lock Instructions

Here is a booklet for lock troubleshooting that may be able to assist you.

Using an Electronic Lock

S&G Electronic Lock Support
For Electronic Lock Instructions

Sargent & Greenleaf 6120 Electronic Lock:
1. Press 1-2-3-4-5-6-#, wait for tone.
2. Turn handle

LP Combination Lock Support

Check out www.lplocks.com

For Combination Lock Instructions

LP Electronic Lock Support
Check out www.lplocks.com

For Electronic Lock Instructions "Base Line Key Pad - Dual User Set-Up Instructions"

LaGard/Kaba Electronic Lock Support

Check out www.kaba-mas.com
For Electronic Lock Instructions

LaGard Basic 3715 / 3000 / 4715 Electronic Keypad:
1. Press 1-2-3-4-5-6, wait for tone.
2. Turn handle

Using an EMP Redundant Lock

LaGard Combination lock (Redundant Lock):

1. Turn the dial to the RIGHT (clockwise), stopping when _(1st number)_ is aligned with the opening index the FIFTH time.
1. Turn the dial to the LEFT (counter clock-wise), stopping when _(2nd number)_ is aligned with the opening index the FOURTH time.
2. Turn the dial to the RIGHT (clockwise), stopping when _(3rd number)_ is aligned with the opening index the THIRD time.
3. Turn the dial to the LEFT (counter clock-wise), stopping when _(4th number)_ is aligned with the opening index the SECOND time.
4.Turn the dial to the RIGHT (clockwise), until the dial stops, and the bolt retracts.

Securam Combination Lock (EMP Redundant Lock / Safe Logic Xtreme)

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